TESTIMONIALS

We feel the Charter difference

Residents at Charter Senior Living of Towson will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.

Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.

“My mother has lived at Charter Senior Living of Towson for four years. It’s well maintained, and they provide many activity choices. They have excursions into the community for shopping or eating out at restaurants. Their staff is outstanding. They truly care about the people. When they took over the building from another company (and due to the pandemic), they raised the compensation for all aides, and they provided them with a benefits package, so they’ve been able to attract and maintain good staff. There’s a notable difference between the before and after of Charter Senior Living taking over. They’re very attentive to my mother’s needs. They provide the right care, which I’m very thankful for, and I can feel confident that my mother is in good hands. She feels safe, and she likes the staff, too. Everybody is excellent.They also offer a variety of activities that the majority of residents seem to participate in, and they seem to be having an enjoyable time.”

– Nancy, Family Member of Resident

“We appreciate that Charter is a smaller community so residents and family can get to know the nurses and caregivers much easier. Everyone was friendly, and we do believe our loved one received the best care possible, especially toward the end. It’s a tough job trying to coordinate activities, but they managed to keep our loved one happy.”

– Family of Resident

“My mother’s transition to Charter’s Memory Care residence was seamless. The room was ready for her upon arrival. The hospice care was all set up. From day one, the staff showed her much respect and care. My family was very pleased and grateful.”

– Maureen Hahn, Family Member of Resident

“Charter Senior Living of Towson has done a great job showing care and compassion for my family member. The staff is enthusiastic about their mission of making the residents comfortable and tailoring their efforts to each person’s individual needs. The teamwork approach is evident in every interaction I have had.”

– Bob Hopkins, Family Member of Resident

“This is one of my favorite senior living communities to partner with in the area. Residents are always engaged and doing something fun. The food is fabulous, and it always smells amazing. I also love that when families, vendors and visitors give feedback, the team is responsive. The staff is approachable and truly cares about those who call this community home.”

– Holly Gamble, Local Partner